Refund Policy

At Toyota Marin, customer satisfaction is our priority. This Refund Policy outlines the terms regarding refunds and cancellations.

Vehicle Purchases

• All vehicle sales are generally considered final once the transaction is completed and paperwork is signed.
• Any exceptions will be handled on a case-by-case basis in accordance with applicable laws.

Deposits

• Refundability of deposits depends on the terms agreed upon at the time of purchase.
• Some deposits may be non-refundable if specified in writing.

Service & Repairs

• Refunds for services are not typically provided once the work has been completed.
• If you experience any issues, please contact us immediately so we can resolve the matter.

Parts Purchases

• Unused and unopened parts may be eligible for return within a specified period, subject to approval.
• Special-order parts may not be refundable.

Cancellations

• Orders or services may be canceled before completion. Fees may apply depending on the stage of processing.